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When most people think about meetings, they imagine PowerPoint slides and fast-talking presenters. But at Amazon, things work a little differently. Instead of slide decks, employees often spend weeks crafting detailed, six-page memos and meetings begin in complete silence as everyone reads through the document together.
This unusual approach is part of the company’s deeply embedded culture, shaped largely by founder Jeff Bezos. The goal? Clarity, depth, and better decision-making.
The Power of the Six-Page Memo
Amazon’s six-page memos are more than just documents they’re the foundation of high-level discussions. Each one is carefully written in full sentences and structured like a mini-essay. There are no bullet points or flashy visuals, just a clear, logical narrative that outlines a problem, presents data, and proposes solutions.
These memos often take weeks to write. Engineers, product managers, and team leads revise and refine each version until every detail is accurate and easy to follow. By the time it lands on an executive’s desk, the memo has usually gone through multiple rounds of peer feedback.
Meetings That Start in Silence
In a typical Amazon meeting, attendees spend the first 20 to 30 minutes reading the memo in silence. That’s right no introductions, no small talk. This practice ensures that everyone is on the same page and fully understands the issue before discussing it.
The reason? Bezos believed that PowerPoint slides oversimplify complex issues. A well-written memo, in contrast, forces the writer to think critically and the reader to engage deeply. It’s a slower process, but one that promotes more thoughtful conversations.
A Culture of Deep Thinking
Amazon's writing-first culture can be intense. One software engineer told TruthSider that writing a six-page memo took more than three weeks, often outside normal work hours. But many say the effort is worth it.
These memos help prevent miscommunication and create a single source of truth that teams can revisit. In fast-moving tech environments, where misunderstandings can lead to costly mistakes, this level of precision is crucial.
Not Everyone Loves It
Still, Amazon’s memo system isn’t for everyone. New employees often struggle to adapt, especially if they’re used to more casual workplace environments. The memo-writing process is time-consuming, and some critics argue it can be a barrier to speed and agility.
Yet many insiders argue the opposite: taking time upfront leads to better decisions in the long run. By investing in clarity early on, teams avoid confusion and reduce the risk of rework later.
A Legacy That Lasts
Jeff Bezos may no longer be CEO, but his memo culture remains a core part of Amazon’s identity. It reflects a belief that rigorous thinking and clear communication drive better business outcomes. As the company continues to grow, the six-page memo lives on as both a tradition and a tool for success.
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