Can AI Take Your Order? Inside the Restaurant of the Future

Carlin Stiehl / Los Angeles Times via Getty Images

Elon Musk’s retro-futuristic Tesla Diner with sci-fi movies on giant drive-in screens, servers on roller skates, and a blend of electric vehicles and robotics might seem like a novelty. But industry experts say it’s a perfect snapshot of where the dining world is heading.

In the coming years, many restaurants, especially outside the fine-dining segment, are expected to go cashless, use robots for customer service, and combine high-tech features with nostalgic, old-school design. While Musk’s West Hollywood diner won’t be duplicated everywhere, his concept aligns with major shifts already underway.

Nostalgia Meets the Future

Alexis Readinger, founder of hospitality-focused design studio Preen, Inc., says more restaurants will feel like “time capsules” spaces that merge futuristic elements with retro charm. Her projects already fuse romantic reinterpretations of vintage styles with “techno-apocalyptic” touches, such as mid-century modern blended with Mad Max grit or Hollywood Regency meeting Blade Runner vibes.

The appeal lies in giving diners the best of both worlds: the thrill of sipping a drink served by a humanoid robot in a space-age cantina while relaxing in the comfort of classic pleather booths and checkered floors.

Robotics are already making their way into dining rooms. At the Tesla Diner, an Optimus robot has been spotted serving popcorn. Kura Sushi uses automated bots to deliver drinks and special orders along its interactive conveyor belts. Chipotle has introduced its Autocado robots to prepare guacamole, and McDonald’s opened its first fully robotic restaurant in 2023.

According to JP Lacroix, president of branding and design firm SLD, the fast-casual and quick-service sectors will see the highest adoption of automation. For these businesses, he says, value comes from delivering meals quickly and affordably and robotics are perfect for that model.

AI-Powered Dining Experiences

Advances in artificial intelligence, paired with sentiment analysis tech that gauges emotions through voice tone and contextual cues could transform hospitality. Already common in banking and customer service, sentiment analysis could help restaurants customize experiences.

If a system detects you’re celebrating a birthday, it could trigger a unique, shareable celebration. For a first date, the experience might be tailored to create a more intimate atmosphere.

Behind the scenes, AI is also changing menu creation. Bo Davis, CEO of restaurant tech company MarginEdge, says chefs can use AI to analyze purchasing data, spoilage rates, and food trends. That means a special could be inspired by strawberries on sale, filets nearing their best-by date, and the latest TikTok craze all on the same night.

The Next Evolution in Ordering

Ordering kiosks and QR code menus have already become common, but AI is set to push automation further. Steve Carlin, CEO of AiFi, says cashierless transactions are now within reach for most restaurants. AiFi’s camera-based checkout technology already in use at Nissan Stadium in Tennessee allows customers to grab food and leave without physically paying at a counter.

Whole Foods is experimenting with palm-scan payments, and Carlin says similar systems are starting to enter restaurants. AI order-taking is also advancing rapidly. Krishna Gupta, cofounder of Presto, predicts that within three years, no drive-thru will require a human operator. Major chains like Carl’s Jr. and Hardee’s are already testing the technology.

Justin Falciola, former CTO at CKE Restaurants and Papa John’s, compares the moment to the launch of the iPhone a tipping point when technology changes so fast that, in just a few years, the industry will look entirely different.

3D Printing in the Kitchen

And for those who think robot servers and AI ordering are futuristic enough, consider 3D-printed meals. While the Star Trek-style “replicator” remains costly, two-dimensional edible printers are already commercialized, printing custom images directly onto food. NASA and several tech start-ups are exploring 3D printing with edible filaments for applications ranging from space missions to gourmet customization.

Companies like Nanotronics and MatterShift are experimenting with particle-level manufacturing, potentially enabling precise control over flavor, texture, and nutritional content. As Lacroix puts it, you could “print your steak exactly how you want it, cooked to your perfect temperature, with the ideal fat content for you.”

Retro charm. Robotic precision. Fully personalized meals. The restaurant of the future is on the horizon and it’s going to feel both familiar and astonishingly new.

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