Have you ever noticed how startups today barely mention AWS when they talk infrastructure? According to internal Amazon documents, something major is happening behind the scenes: AI companies are delaying traditional cloud spending and funneling budget into models, inference, developer tools, and alternative infrastructure. That shift could redraw the map of cloud dominance.
Let’s unpack what’s going on, why AWS sees it as “fundamental,” what risks and opportunities lie ahead, and how cloud competition might look in the AI era.
What’s in the Internal Documents
These are not just rumors. The revelations come from “Amazon Confidential” internal documents reviewed by Business Insider. These papers come from AWS’s startup business team (including folks who liaise with venture capital and Y Combinator).
Key findings:
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Many AI startups are delaying adoption of core AWS services (compute, storage, databases) and instead prioritizing AI models, inference, and AI-as-a-service tools.
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For example, among Y Combinator’s 2024 cohort:
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59% use more than three AWS services (down from prior years)
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88% use OpenAI models, 72% use Anthropic models
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Only 4.3% reported using AWS’s Bedrock tool (Amazon’s AI model access / development tool)
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The documents warn that the newer AI spending categories (GPU training, inference, external AI APIs) are less sticky and more switchable across providers meaning startups can more easily migrate between AI infrastructure vendors.
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A startup example cited is Cursor: although considered “all in” on AWS, the document notes its traditional cloud spend is less than 10% of what it spends on AI categories and external model APIs / neocloud services.
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The documents flag pricing complaints: AWS’s GPU / AI infrastructure costs are seen as high compared to more specialized “neoclouds” (providers focused on GPU-based AI infrastructure)
In short: AWS sees its position under threat at the earliest stage of spending, before startups commit to its core services.
Why AWS Regards It as a Fundamental Change
From Amazon’s perspective, this is more than a tactical challenge it’s a structural shift in how cloud budgets are allocated. Here’s why:
Startups skipping the old cloud path
Historically, many startups would begin by spinning up compute, storage, analytics, and then layer AI on top. AWS would become deeply embedded. Now, some startups are building with AI layers first, only later adding core cloud services. That means AWS might lose early influence and lock-in.
AI categories are less “sticky”
The internal documents suggest that spending on models, inference, and developer tools is far more fluid. A startup can switch providers more easily because these “AI services” are modular, have looser dependencies, and are less integrated into the full stack. That contrasts with core services (storage, databases) which tend to be more tightly coupled and harder to migrate.
Pricing and competitiveness pressures
The documents show that AWS is aware of complaints about GPU pricing and infrastructure cost. Startups are evaluating more cost-efficient or agile alternatives. AWS risks losing deals if it cannot match the flexibility and pricing models of niche AI infrastructure providers.
Perception and reputation
The internal docs admit a reputational issue: “2.5 years post-ChatGPT, AWS is still viewed as playing catch up in AI by many founders and investors.” That perception can influence where startup capital goes.
If AWS can’t capture early AI spend, its long-term dominance in cloud could be weakened.
What This Means for AWS, Competitors & Startups
Let’s break down the implications.
For AWS (Amazon Web Services)
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Must innovate and adapt: AWS will need more flexible pricing, more aggressive deals for AI startups, deeper alignment with AI tooling.
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Risk of losing future loyalty: If startups adopt other AI infrastructure first, AWS may not become the default back-end.
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Opportunity in scale and integration: Once a startup grows and needs compliance, security, operations, AWS can still win. But that window of influence narrows.
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Pricing pressure: It may be forced to lower GPU / AI instance costs or offer more credits / incentives to retain competitiveness.
For Cloud Competitors & Neoclouds
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Neocloud providers (CoreWeave, Lambda Labs, etc.) gain visibility. Startups may lean directly toward these specialized providers for AI workloads.
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Google Cloud, Azure might benefit as they push deeper into AI infrastructure and model services.
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AI tooling platforms (OpenAI, Anthropic, model shops) become more integral in the infrastructure stack, acting as first touchpoints before core cloud adoption.
For AI Startups
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Greater flexibility in infrastructure choices: You’re less tied to a single cloud; you can mix and match best-in-class for your model and inference needs.
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More negotiation power: Startups will demand favorable terms, credits, or more modular contracts from cloud providers.
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Ecosystem fragmentation: More vendors will compete for parts of your stack, from model APIs to GPU leasing to data pipelines.
Risks & Caveats
This shift doesn’t mean AWS is doomed or that all startups will bypass it entirely. Some caveats:
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Scale demands return to core services: At growth stage, startups will still need storage, databases, orchestration, networking AWS can win there.
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Infrastructure lock-in advantage remains: Core services are deep, mature, and powerful. It’s harder to replicate them cheaply.
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AWS is responding: The company has already made moves (investments, new tools, price cuts) to stay relevant.
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Not all startups are AI-native: Many still follow the “compute first” model, especially non-AI startups.
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Perception vs reality: AWS spokesman claims some of the cited concerns are “old data” or misinterpretations.
So while the shift is strong, it’s not absolute.
What to Watch Next
These are key signals to monitor if you follow cloud, AI, or startup infrastructure:
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Pricing wars: Will AWS cut more GPU / AI instance costs or introduce new models (e.g. pay-per-use, burst pricing)?
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Adoption metrics for AWS AI tools (Bedrock, etc.) — will those pick up?
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Growth of neocloud vendors in startup funding decks or infrastructure stacks
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Partnerships & acquisitions: Will AWS acquire or partner with AI-specific infrastructure firms?
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Announcements or leadership changes at AWS startup / AI divisions
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Cohort data (YC, etc.) showing which cloud / AI infrastructure tools new startups choose
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Switching behavior: how many startups move off AWS AI services to alternatives over time
What the internal documents show is that the cloud war is evolving. AI infrastructure, model access, and developer tools are no longer fringe add-ons — they’re front-line battlegrounds. AWS, once the default home for startups, must now fight to stay in the early wallet.
A lot will depend on how fast AWS can pivot, offer compelling AI infrastructure, and re-capture the early stages of spending. The cloud you use tomorrow might not be the one you started on — especially in the era of generative AI.
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